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Store Policies

Store Policies

Refund/Return Policy:

 

Sealed Products

If you would like to return any factory-sealed merchandise that we have sent you, simply contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will refund your purchase price, less the shipping charges. If the return is being made due to a mistake on our end, we will also refund all shipping charges associated with the transaction. However, if an item was sent to you sealed (for example, a sealed starter deck) and you opened the item, that item can not be returned. There are no exceptions to this policy.

 

Singles

Due to the volatile nature of the singles market, we do not accept returns on single cards. However, there are two exceptions to this policy:

 

1) If a customer is not satisfied with the condition of any single cards they have received, simply contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will exchange the item(s). Please be aware that only 'Unplayed' and 'Slightly Played' cards can be returned. In the event that we are unable to exchange the item(s), we will issue the customer a full refund for the purchase price of that item(s). We will also refund all shipping charges exclusively associated with the return of the item(s).

2) All orders are re-checked for accuracy before being shipped, but it is still possible for mistakes to happen. If you have accidentally received item(s) that you did not order, simply contact us within 72 hours of receipt. Once you are given approval for the return, return the merchandise in the same condition we sent it, and we will exchange the item(s). In the event that we can not exchange the item(s), we will issue the customer a full refund for the purchase price of that item(s). We will also refund all shipping charges associated with the return of the item(s).

 

Cancelling a Pre-Order

Your credit card or Paypal account is charged at the time of the pre-order. If you wish to cancel a pre-order, please contact us and request that your pre-order be cancelled. Be sure to include your order number. A 10% cancellation fee will apply. This policy also applies to singles that may have been pre-ordered based on unofficial spoiler information.

 

Orders: We only accept and ship orders within the United States of America. The currency used on all orders is the U.S. dollar. 

 

Shipping: Orders are processed and shipped within 48 hours of received payment, weekends and Holidays excluded. Purchaser will be contacted if there is a problem with the order that will delay shipping.  USPS first class is usually the cheapest option to use for shipping. However, this option DOES NOT come with tracking. If this concerns you, please choose one of the shipping options that have tracking. We are not responsible for lost orders once we send them to the USPS. 

 

Resellers: This site is setup to sell to consumers direct. If you are a reseller of MTG cards, and our other product lines, please contact us first regarding our policies and programs for resellers purchasing our products. Old School Gaming LLC reserves the right to cancel any purchase from resellers that do not adhere to our policies and programs. 

 

 Your Privacy: Old School Gaming LLC is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Old School Gaming LLC may release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements or (3) protect the rights, property or safety of Old School Gaming LLC, our users, or others.

 

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements.

Your Consent: By using our Web site, you consent to the collection and use of this information by Old School Gaming LLC. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Card Grading 

Old School Gaming LLC's card Grading scale is as follows:

 

  • Unplayed (U) - A perfect condition card with absolutely no wear on the front or back of the card. This card is Unplayed.
  • Lightly Played (LP) - A card that has minor scratches and/or slight whitening on up to two edges. A near- mint condition card.
  • Moderately Played (MP) - Moderate wear from play. All edges show whitening and surface probably shows wear. This may also be a card with a single bend or light crease.
  • Heavily Played (HP) - Heavy wear from play including middle back wear. All edges show whitening and surface shows wear. This may also be a card with a single bend or crease possibly due to shuffling.
  • Poor (PR) - A card with a distinguishing mark that shows on the back, such as a bent corner or water damage/tears. This card is damaged.

 

Unplayed
Lightly Played


Moderately Played

Heavily Played

Poor
        

Payment Options

 We accept Mastercard, Visa, Discover, Paypal, Check or Money Order

 

 

 



 

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